Casino VIP Club
The ValvellianprestigeHaven Casino VIP Club is a membership structure built around the premise that the finest casino guests deserve recognition that extends well beyond a loyalty card. It is designed for guests who engage with the gaming floor regularly and expect every touchpoint - from table allocation to room priority - to reflect their status. Membership is by invitation or direct application, and each tier is assessed individually rather than assigned by automated threshold.
Dedicated VIP Host Assignment
Every VIP Club member is assigned a named personal host who manages table reservations, gaming floor preferences, and property-wide scheduling - one contact, complete authority.
Priority Access to Private Salons
Upper-tier members receive guaranteed access to the mezzanine-level private gaming salons, which hold a maximum of six guests per session and operate on invitation-only entry on peak evenings.
Accelerated Room Upgrade Path
VIP Club status triggers automatic room upgrade consideration at check-in, with Platinum members receiving guaranteed category upgrades subject only to physical availability of the Diplomatic Penthouse.
Complimentary Late Check-Out
All active VIP Club members check out at a guaranteed 2 PM without surcharge, with Gold and Platinum tiers eligible for 4 PM extensions confirmed at the time of booking.
Exclusive Member Dining Privileges
Meridian at ValvellianprestigeHaven reserves a standing allocation of its most sought-after degustation sittings for VIP Club members - bookable up to 60 days before the general release date.
Platinum Annual Review Ceremony
Each calendar year, Platinum members are invited to a private in-person review with the property's General Manager - a structured conversation about stay history, preferences, and the coming year's personalised service plan.